Job Responsibilities:
· Work independently with daily tasks, and be able to set priorities
· Assist with special requests for both internal and external customers.
· Contact customers as needed in an effort to resolve account issues.
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· Display critical thinking skills with the ability to “think outside the box”
· Document activity and maintain follow up on all accounts
· Respond to customer AR calls with regards to account inquiries
· Must have knowledge of collections and ability to work in a fast paced environment.
· Provide documentation to customers requesting invoices, statements, etc.
· Must be proficient in Microsoft Office (Work, Excel, etc.)
· Have a working knowledge of FDCPA and GLB Privacy Act.
Job Type: Full-time
Salary: $17.00 - $18.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 4 years (Preferred)
- Accounts payable: 1 year (Preferred)
- Microsoft Excel: 1 year (Preferred)
- Microsoft Office: 1 year (Preferred)
Work Location: Remote
