Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
PRIMARY PURPOSE:
The Workforce Management Clerk is responsible for owning the experience of internal customers related to scheduling and time off performing multiple administrative tasks including email, phone and face-to-face interactions. The employee scope includes staff as well as management and functions in a collaborative and supportive environment.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
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- Listen to internal guests inquiries and provide suggestions, training and general assistance with various software platforms
- Collaborate with department leaders providing attendance, refusal and call out tracking
- Perform special projects as directed by management
- Discover new best practices to enhance the employee experience while adhering to current labor agreements and department policies
- Provide administrative and clerical support to Workforce Management Specialists and management by preparing labor and payroll reporting
- Perform other job-related duties as requested
MINIMUM REQUIREMENTS:
- High school diploma or equivalent
- Work varied shifts, to include weekends and holidays
PREFERRED:
- One (1) year of scheduling experience
- Experience utilizing Virtual Roster and Kronos software
- Bi-lingual
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